Patient Service Rep

Alexandria, LA 71302 | Temporary

Post Date: 02/28/2018 Job ID: 00004M8T Industry: Clerical Pay Rate: 10.00
Spherion is currently seeking to fill a temp to hire position of a Patient Service Rep. The employee will be responsible for the follow duties:
Fulfills any general front office responsibilities to insure efficient patient flow and office efficiency.
Registers patients by gathering, verifying and entering demographic and insurance information.
Obtains signed registration sheets, permissions to file claims, releases, etc.
Reviews schedules for referrals needed, obtains those that the office takes responsibility for and works with patients to obtain others.
Collects co-payments and personal payments.
Prepares day sheet and balances cash drawer each day.
Handles inquiries about insurances, office hours, services, locations, exam fees, doctor information, etc.
Verifies upcoming appointments.
Greets patients promptly and professionally.
Properly triages patients and visitors.
Responds easily to routine requests for information.
Maintains patient confidentiality at all times and communicates with the supervisor regarding procedural changes and concerns.
Participates in professional development efforts to remain current on insurance coverages and regulation matters.
Issues proper receipts and maintains balanced drawer.
Answers telephones, screens calls, takes messages and provides information.
Enters into computer new/updated information for hospital consults and companies.
Attends staff meetings and in-service programs.
Files charts, reports, etc. As needed.
Maintains a clean, safe and prepared work/reception area and ensures that coffee is made as needed.
Turns on/off computers, printer and televisions as appropriate.
Trains new employees for incoming duties.
Timely puts away supplies as they are delivered to the facility.
Keeps supervisor informed about efficiency issues, patient satisfaction issues and doctor issues.
Maintains supply of sign in, charge slips, etc.
Represents practice at community events, screenings, etc. As needed.
Places outbound telephone calls to schedule patients as needed.
Performs other duties as requested.

Once requrirements are met the right candidate will be hired on fulltime.


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